AWS Sub-processors
This page provides information about the sub-processors that AWS has engaged in accordance with the AWS Data Processing Addendum (AWS DPA) to provide processing activities on Customer Data (as defined in the AWS DPA) on behalf of customers. Sub-processors relevant to an individual customer will depend on the AWS Region the customer selects and the particular AWS services that the customer uses.
There are three types of sub-processors: (1) AWS entities that provide the infrastructure on which the AWS services run; (2) AWS entities that support specific AWS services which may require these entities to process Customer Data; and (3) third parties that AWS has contracted with to provide processing activities for specific AWS services.
AWS will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates, AWS will notify you by email of changes to this page.
1) AWS infrastructure entities
AWS entity | Processing location and associated AWS Region (if applicable) |
A100 ROW GmbH |
Germany AWS Region: Europe (Frankfurt) |
A100 ROW Servicos De Dados Brasil Ltda. |
Brazil AWS Region: South America (Sao Paulo) |
A100 ROW, Inc. | USA |
Amazon Asia-Pacific Resources Private Limited | Singapore AWS Region: Asia Pacific (Singapore) |
Amazon Corporate Services Korea LLC |
Korea AWS Region: Asia Pacific (Seoul) |
Amazon Corporate Services Pty, Ltd |
Australia AWS Region: Asia Pacific (Sydney) |
Amazon Data Services Argentina S.R.L. |
Argentina |
Amazon Data Services Austria GmbH |
Austria |
Amazon Data Services Bahrain W.L.L. |
Bahrain AWS Region: Middle East (Bahrain) |
Amazon Data Services Belgium SRL |
Belgium |
Amazon Data Services Bulgaria LLC |
Bulgaria |
Amazon Data Services Canada, Inc. |
Canada AWS Region: Canada (Central) |
Amazon Data Services Colombia S.A.S. |
Colombia |
Amazon Data Services Czech Republic s.r.o. |
Czech Republic |
Amazon Data Services Denmark ApS |
Denmark |
Amazon Data Services Emirates LLC | United Arab Emirates AWS Region: Middle East (UAE) |
Amazon Data Services Estonia OÜ |
Estonia |
Amazon Data Services Finland Oy |
Finland |
Amazon Data Services France SAS |
France AWS Region: Europe (Paris) |
Amazon Data Services Greece Single-Member AE |
Greece |
Amazon Data Services Hong Kong Limited |
Hong Kong AWS Region: Asia Pacific (Hong Kong) |
Amazon Data Services Hungary Korlátolt Felelősségű Társaság |
Hungary |
Amazon Data Services, Inc. | USA AWS Region: US East (Northern Virginia) / US East (Ohio) / US West (Northern California) / US West (Oregon) |
Amazon Data Services India Private Limited | India AWS Region: Asia Pacific (Mumbai) |
Amazon Data Services Ireland Limited |
Ireland AWS Region: Europe (Ireland) |
Amazon Data Services Israel Ltd |
Israel |
Amazon Data Services Italy S.R.L |
Italy AWS Region: Europe (Milan) |
Amazon Data Services Japan G.K. | Japan AWS Region: Asia Pacific (Osaka) / Asia Pacific (Tokyo) |
Amazon Data Services Kenya Limited | Kenya |
Amazon Data Services Malaysia Sdn. Bhd. |
Malaysia |
Amazon Data Services Muscat LLC |
Oman |
Amazon Data Services MX, S. de R.L. de C.V. |
Mexico |
Amazon Data Services Netherlands N.V. |
Netherlands |
Amazon Data Services New Zealand Limited |
New Zealand |
Amazon Data Services Nigeria Limited | Nigeria |
Amazon Data Services Norway AS |
Norway |
Amazon Data Services Panama, S. de R.L. |
Panama |
Amazon Data Services Philippines, Inc. | Philippines |
Amazon Data Services Portugal, Lda |
Portugal |
Amazon Data Services Romania S.R.L. |
Romania |
Amazon Data Services South Africa (Pty) Ltd |
South Africa AWS Region: South Africa (Cape Town) |
Amazon Data Services Spain, S.L.U. |
Spain AWS Region: Europe (Spain) |
Amazon Data Services Sweden AB |
Sweden AWS Region: Europe (Stockholm) |
Amazon Data Services Switzerland GmbH |
Switzerland AWS Region: Europe (Zurich) |
Amazon Data Services Taiwan Limited | Taiwan |
Amazon Data Services (Thailand) Limited |
Thailand |
Amazon Data Services UK Limited |
UK AWS Region: Europe (London) |
Amazon Data Services Vietnam Company Limited | Vietnam |
Amazon Data Services Zagreb d.o.o. |
Croatia |
Amazon Technological Services SAS |
France AWS Region: Europe (Paris) |
Amazon Web Services Poland sp. z o.o. |
Poland |
PT Amazon Data Services Indonesia |
Indonesia |
Servicios Amazon Data Services Chile SpA. |
Chile |
Servicios Amazon Data Services Peru SRL | Peru |
Twitch Interactive, Inc. (for Amazon Interactive Video Service only) | USA |
2) AWS service providers
The AWS entities listed below provide processing activities for specific AWS services. The processing activities provided by the AWS entities include selling and providing certain business application, application integration, and media services (application and media services), networking services, development and improvement of AWS services (service improvement), and/or customer-initiated support.
a) AWS entities selling and providing application and media services, and networking services
The AWS entities that sell and provide application and media services, and networking services are listed below along with the associated services. The processing location is the customer’s selected AWS Region(s), and the location of the customer’s end users.
AWS entity | AWS service(s) |
Processing activity |
AMCS LLC (USA) |
Alexa Communication Amazon Chime PSTN Amazon Connect PSTN |
Seller and provider of the AWS service listed to the left for all customers (except for customers based in Singapore) |
Amazon Chime Amazon Interactive Video Service Amazon Pinpoint Amazon Simple Email Service Amazon Simple Notification Service Amazon WorkDocs Amazon WorkMail AWS Elemental MediaConnect |
Seller and provider of the AWS services listed to the left for customers based in Japan |
|
AMCS SG Private Limited (Singapore) | Amazon Chime Amazon Connect PSTN Amazon Pinpoint Amazon Simple Email Service Amazon Simple Notification Service |
Seller and provider of the AWS services listed to the left for customers based in Singapore |
b) AWS entities providing service improvement
Unless customer opts out of AWS using Customer Data for service improvement, where permitted in accordance with the AWS Service Terms, the AWS entities listed below provide service improvement for the applicable AWS services.
AWS entity |
AWS service(s) |
Processing location |
Processing activity |
---|---|---|---|
Amazon Development Centre (India) Private Limited |
Amazon Lex Amazon Transcribe |
India | Service improvement |
Amazon Web Services, Inc. | Alexa for Business Amazon AppStream 2.0 User Pool Amazon CodeGuru Profiler Amazon Comprehend Amazon Connect Customer Profiles Identity Resolution Amazon Fraud Detector Amazon GuardDuty* Amazon Lex Amazon Polly Amazon Rekognition Amazon Textract Amazon Transcribe Amazon Translate Contact Lens for Amazon Connect QuickSight Q for Amazon QuickSight |
USA | Service improvement |
*To the extent that the Amazon GuardDuty Malware Protection feature is enabled.
c) AWS entities providing customer-initiated support
The AWS entities listed below provide customer-initiated support. These entities do not process Customer Data unless the customer agrees to share Customer Data in the course of requesting support.
AWS entity | Processing location (if applicable) |
Amazon.com Services LLC |
USA |
Amazon Data Services SA (Pty) Ltd |
South Africa |
Amazon Development Centre (India) Private Limited |
India |
Amazon Development Centre Ireland Limited |
Ireland |
Amazon Development Centre (South Africa) (Proprietary) Limited |
South Africa |
Amazon Internet Services Private Limited |
India |
Amazon Support Services Costa Rica, SRL |
Costa Rica |
Amazon Web Services Australia Pty Ltd |
Australia |
Amazon Web Services Canada, Inc. |
Canada |
Amazon Web Services EMEA SARL |
France and Ireland |
Amazon Web Services Hong Kong Limited | Hong Kong |
Amazon Web Services Japan G.K. |
Japan |
Amazon Web Services Korea LLC |
Korea |
Amazon Web Services Taiwan Ltd |
Taiwan |
Amazon Web Services, Inc. |
USA |
AWS India ProServe LLP |
India |
Elemental Technologies LLC | USA |
Souq.com for E-Commerce LLC | Egypt |
Twitch Interactive, Inc. (for Amazon Interactive Video Service only) | USA |
3) Third-party service providers
AWS has contracted with the following unaffiliated service providers for Application-to-Person (A2P) messaging services and geolocation services (such as maps or points of interest) for the AWS services described below. The processing location is the customer’s selected AWS Region(s), the service provider’s location listed below and/or the location of the customer’s end users.
Service provider |
AWS service(s) |
Service provider's location |
Processing activity |
---|---|---|---|
250ok Inc. |
Amazon Pinpoint |
USA |
A2P messaging |
Bandwidth Inc. |
Amazon Chime |
USA |
A2P messaging |
Email Data Source, Inc. |
Amazon Pinpoint |
USA |
A2P messaging |
Environmental Systems Research Institute, Inc. |
Amazon Location Service |
USA |
Geolocation (maps and points of interest) |
Grabtaxi Holdings Pte Ltd | Amazon Location Service AWS IoT Core* |
Singapore | Geolocation (maps and places) |
HERE North America, LLC |
Amazon Location Service AWS IoT Core* |
USA |
Geolocation (maps and places) |
Infobip Ltd. |
Amazon Pinpoint Amazon Simple Notification Service |
United Kingdom |
A2P messaging |
Nexmo Inc. |
Amazon Pinpoint Amazon Simple Notification Service |
USA |
A2P messaging Phone number validation |
Route Mobile (UK) Ltd | Amazon Pinpoint Amazon Simple Notification Service |
United Kingdom | A2P messaging |
Sinch Americas Inc. | Amazon Pinpoint Amazon Simple Notification Service |
USA | A2P messaging |
Tanla Digital Labs FZ-LLC | Amazon Pinpoint Amazon Simple Notification Service |
United Arab Emirates | A2P messaging |
TeleSign Corporation |
Amazon Pinpoint Amazon Simple Notification Service |
USA | A2P messaging Phone number validation |
Twilio, Inc. | Amazon Pinpoint Amazon Simple Notification Service |
USA | A2P messaging |
*To the extent that the Device Location feature supported by HERE or Grabtaxi, respectively, is enabled.
Last Updated: October 26, 2023
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