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Cisco Duo - Essentials Edition

Cisco Systems, Inc. | 1

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External reviews

387 reviews
from G2

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    Computer Software

Senior director of cyber security

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Integration with many systems
User friendly
What do you dislike about the product?
Support and price
I am looking for a strong proffesional support
What problems is the product solving and how is that benefiting you?
I solves the sso challenge


    Robby B.

Quick easy authentication

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
I really enjoy the ease and safety that duo has to offer. The app integrates with my Apple Watch and allows me to approve deny authentication requests right on my wrist without having to pick up my phone.
What do you dislike about the product?
I wish it allowed me to login for more than 21 days but I do understand that this is done for security purposes to ensure the safety and confidentiality of our data.
What problems is the product solving and how is that benefiting you?
Slowing us to securely access our accounts via SSO and safely store confidential data in a cloud based system. It's ease of use makes it superior to its competitors.


    Sriraj N.

Integrate DUO with Apple MacOS for better 2fac authentication

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
DUO security is versatile. You can choose between 1) PUSH Pop up on your device 2) Enter codes from your DUO app. Also, DUO has the ability to save your accounts to the cloud, so when you change your device, you get all your account back when you login with the same Apple ID. Awesome right!!
What do you dislike about the product?
Do the latest security features of the macOS, 3rd Party apps like DUO may not be able to successfully get the latest OS info, hence it will be blocked by design. To overcome this, DUO has a separate plugin that you have to install which passes the OS related info to the DUO login prompt. This thing can get a bit techny for the amateurs.
What problems is the product solving and how is that benefiting you?
DUO protects all our applications. It is our go-to 2fac software. It adds the required 2 layers of authentication to our mission-critical software suites. we are very happy with the software


    Karen M.

DUO is smart and easy and keeps up with new authentication challenges

  • February 22, 2023
  • Review verified by G2

What do you like best about the product?
I like that the Duo staff quickly recognize and address the inevitable "holes" cybercriminals find to crash new authentication protections. Case in point, some criminals will send many DUO requests to a user hoping that the user will get irritated and finally accept the push request (this happened at my company). Duo addressed that issue by allowing users to set push notification settings.
Duo also has excellent user education tools and instructions that are quite comprehensive and easy to follow. Our work to notify and educate our users about our change to MFA was made easy since DUO provided the material for us. Well done/professional sort of documents and posters
What do you dislike about the product?
Nothing, really The problems we have had using DUO are more due to administrative or odd scenarios that DUO cannot address. Case in point, we had a foreign caller saying he was an employee and wanted us to update our records with his new phone number. If we did that without authenticating the user, DUO would have been hacked essentially, since the caller could then authenticate with DUO on his phone. This assumes that the caller has obtained the user credentials via phishing or dark web, which is not difficult to do
What problems is the product solving and how is that benefiting you?
Protecting all remote access to our systems. since remote access is the norm now.. Easy resolution of user account management problems, which lowers our service desk calls. User education about Security and MFA. An easy to use product like DUO makes switching to more rigorous security and education about why easier. DUO also allows multiple ways of receiving pushes, so our diverse user base/work environments can all use MFA


    Talha M.

Duo Security integrates with the products of multiple vendors to provide MFA.

  • December 20, 2022
  • Review provided by G2

What do you like best about the product?
We can integrate DUO with networking devices for 2FA to login into devices.
The SSO feature is very impressive. It reduces the need for multiple passwords for different applications.
What do you dislike about the product?
Nothing specific, But I have loved the product.
What problems is the product solving and how is that benefiting you?
Duo supports MFA for RDP logon on Windows devices and SSH for Linux machines, as well as privileged activity on both platforms.


    Tushar J.

Duo: Best Security Authenticator App

  • December 04, 2022
  • Review verified by G2

What do you like best about the product?
Duo security app can be easily downloaded through play store. It can be setup easily and use. All the access related to company sites or apps can be authenticate securely via duo security application. It helps remote employees to connect the remote servers without any problem.
What do you dislike about the product?
Sometimes user needs to try couple of passcode to take security access of the company site but it happens very rarely it's not an big issue. Otherwise the application is best.
What problems is the product solving and how is that benefiting you?
As we are working remotely it's a challenge to maintain a security of taking access of any company related work here Duo app plays an important role for authentication process.


    George H.

Great 2-factor authentication for multiple devices login security

  • December 02, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use and the variety of options to receive your login authorization approval
What do you dislike about the product?
That only seems to work if you're connected to a Wi-Fi or cellular network
What problems is the product solving and how is that benefiting you?
Preventing unauthorized logins on private devices and keeping information secure


    Financial Services

Duo is a Great MFA Option

  • December 01, 2022
  • Review verified by G2

What do you like best about the product?
We use Duo to secure our VMware Horizon desktop environment. Setup and implementation were straightforward. I love how easily it integrates with Active Directory.

Even better, end-user onboarding was simple. End users found the system easy to use, which is the biggest win.

I am also a fan of how the product is constantly evolving. Communication from Cisco/Duo is great!
What do you dislike about the product?
There is not much to dislike. Duo has a great product with good customer support. I am hard-pressed to write any dislike here. I have not experienced anything that would be a dislike. As with any product, a learning curve occurs when you start using it. Once I was past that, I have liked everything about the product.
What problems is the product solving and how is that benefiting you?
We use Duo to secure our VMware Horizon desktops. Duo is the second-factor authorization after a password is entered. The user has an option of a push notification to their mobile device, being sent an SMS code, or receiving a phone call. I love the options, as every person has a different comfort for completing their log in.


    Steve S.

DUO Security is the reference product for fully integrating MFA into your business process

  • November 30, 2022
  • Review verified by G2

What do you like best about the product?
DUO has built the most complete MFA product I have seen. It integrates with a lot of other solutions out of the box, and for anything not already integrated it provides Cloud-based, AD-integrated SAML SSO and virtual appliance options to provide protection to even custom interfaces. This has allowed us to extend our security perimeter wherever our business demands we go.

The product is rock solid in responsiveness so we're not accidentally blocked from required access, and provides enough fine-grained functionality we can tune it to our business demands for maximum secure productivity (believe me, those two concepts are mostly adversaries).

MSP options out of the box, great centralized control dashboarding and responsive support.
What do you dislike about the product?
Having trouble making the minimum 40 required characters on this one. Nothing at all is wrong with this solution--it's a complete, turnkey MFA integration product.
What problems is the product solving and how is that benefiting you?
Our security requirements demanded MFA, and DUO allowed us to execute on that within days and without disruption to productivity. Users onboarded seamlessly and had no technical learning curve.


    Sadiksha S.

Really easy and useful app in implementing 2FA

  • November 07, 2022
  • Review verified by G2

What do you like best about the product?
I like the push notification approval method. All I need to do is press a button on the phone.
What do you dislike about the product?
I faced some issues in the past when I changed phone, because I did not back up my old phone successfully.
What problems is the product solving and how is that benefiting you?
Duo is used by my current university for all its SSO logins. I like that I do not have to type up any auth codes for login, since I can easily use push authentication.